Securing employment opportunities can be challenging, but Sylvia Dube (42) persevered and established a successful career at Canyon Coal thanks to her tenacity and go-getter attitude. Sylvia started working as a cleaner in Trollope 2014 and although she was grateful for the job, she was hungry for better career opportunities. More than nine years later, she has broadened her expertise and is now a site administrator and an acting HR assistant at Phalanndwa. During her time at Canyon Coal, she developed a keen interest in the HR department and often volunteered to assist.

Her eagerness to help and learn led her to shadow the HR Assistant, where she gained valuable insights into the workings of the HR department. Through shadowing, she observed how HR processes work, such as handling HR cases, shortlisting potential candidates for recruitment, and understanding the company's policies and codes of conduct. Recently, her hard work paid off when she was appointed as an acting HR assistant, in addition to her role as a site administrator.

Sylvia is a dedicated individual who loves her job and places high value on achieving perfection in everything she does. Despite having to balance multiple responsibilities, she efficiently manages her time and completes her tasks with precision. She can multitask and divide her time effectively to perform both duties as a site administrator and acting HR assistant. She says proudly, "In both my roles as a site administrator and acting HR assistant, I have never received any questions or concerns regarding my work." After being exposed to HR, Sylvia has developed a strong interest in the field and now has ambitions of studying further.